'Eventually, the man calmed down enough to address Quintana directly. “I’m so sorry, who are you? Where is my child? They came in the middle of the night and took him,” he said. “What do I tell his mother?”'
As a therapist for children who are being processed through the American immigration system, Cynthia Quintana has a routine that she repeats each time she meets a new patient in her office in Grand Rapids, Michigan: She calls the parents or closest relatives to let them know the child is safe and well cared for, and provides 24-hour contact information.